Privacy Policy
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Privacy Policy

Effective Date: 27 June 2026  |  Version: 1.0  |  Data Fiduciary: Gritly Analytics Private Limited (operating as Orbix Global)  |  Governing Law: DPDPA 2023, IT Act 2000
Plain English Summary: We collect your name and email when you sign up via Google. You may optionally provide your mobile number for compliance alerts — this is never required. We collect space mission details you type into our compliance tool. We use this data only to run the platform and provide compliance assessments. We do not sell your data. We do not share your mission data without your permission. You can ask us to delete your data at any time by emailing privacy@orbixglobal.com.

1. Who We Are

Gritly Analytics Private Limited, operating as Orbix Global ('Orbix'), is a technology company incorporated in India operating the compliance assessment platform at orbixglobal.com. Under the Digital Personal Data Protection Act 2023 (DPDPA), Orbix is the Data Fiduciary — the entity that determines the purpose and means of processing your personal data. You are the Data Principal.

Contact Details

Data Protection Officer: Madhan Kumar, CEO
Privacy queries: privacy@orbixglobal.com
Grievances: grievance@orbixglobal.com
Address: Gritly Analytics Private Limited, Chennai, Tamil Nadu, India
Response time: Within 30 days for data requests | 24 hours for grievances

2. What Data We Collect

Data TypeWhat It IsWhy We Collect It
Identity dataName, email from Google accountAccount creation
Mobile numberIndian mobile number (10 digits, optional)Compliance alert notifications (provided voluntarily by user)
Mission dataMission type, orbit, phase, compliance responsesGenerating your compliance assessment
Feedback dataThumbs up/down, optional textPlatform improvement
Payment dataTransaction amount, Razorpay order IDsPayment processing and GST invoices
Usage dataPages visited, session duration, IP addressSecurity and analytics
Terms acceptanceTimestamp, IP, device when you accepted TermsLegal evidence under IT Act 2000

What we do NOT collect: Credit card numbers (handled by Razorpay only), government IDs, biometric data, location beyond IP address, or data from anyone under 18.

3. Legal Basis for Processing

Legal BasisWhen We Use It
Your explicit consent (Section 6 DPDPA)All data collected at registration — via checkbox at signup
Contract performanceProviding the compliance assessment services you paid for
Legal obligationGST law, IT Act, company law compliance
Legitimate interestsPlatform security, fraud prevention
Your Consent Under DPDPA 2023: When you sign up you check a box confirming consent to data processing. This consent is specific, informed, free, and unambiguous as required by DPDPA 2023. You can withdraw consent at any time by emailing privacy@orbixglobal.com — this results in account deletion.

4. How We Use Your Data

We will never: Sell your data, share mission data with competitors, use mission data to train AI without anonymisation and your consent, or send unsolicited marketing without consent.

5. Who We Share Your Data With

ProviderWhat They ProcessLocation
Supabase IncDatabase — user accounts, sessions, paymentsAWS Singapore
Razorpay Software Pvt LtdPayment processing onlyIndia (RBI licensed)
Fast2SMSSMS notifications to mobile (only if mobile number provided by user)India
Anthropic PBCAI processing of compliance responsesUSA (not retained per Anthropic API policy)
Google LLCOAuth authenticationUSA (GDPR compliant)
Cross-Border Transfer Notice: Some providers process data outside India (Supabase on AWS Singapore, Anthropic in USA, Google in USA). All transfers are protected by contractual safeguards. We monitor DPDPA 2023 cross-border transfer regulations and will update this section as rules are notified.

6. Data Retention

Data TypeRetention Period
Account dataDuration of account + 90 days after deletion
Mission and assessment data36 months from last session
Payment records8 years (GST law compliance)
Terms acceptance logs7 years (IT Act 2000)
OTP logs30 days
Usage and session logs12 months

7. Your Rights Under DPDPA 2023

Your RightHow to ExerciseResponse Time
Access your dataEmail privacy@orbixglobal.com — subject: Data Access Request30 days
Correct your dataEmail privacy@orbixglobal.com — subject: Data Correction Request30 days
Delete your dataEmail privacy@orbixglobal.com — subject: Data Deletion Request30 days
Withdraw consentEmail privacy@orbixglobal.com — subject: Withdraw Consent30 days
File a grievanceEmail grievance@orbixglobal.com15 days
Nominate a representativeEmail privacy@orbixglobal.com with nominee details30 days

If unsatisfied with our response, you may approach the Data Protection Board of India once constituted under DPDPA 2023.

8. Security

9. Mission Data — Special Commitment

We understand your space mission data is commercially sensitive. We commit that: your mission data will never be shared with any other space company or competitor; your mission data will never be used to train AI models without explicit anonymisation and your written consent; your mission data will never be disclosed to IN-SPACe, ISRO, or any government body except under a valid court order.

10. Cookies

We use only essential browser localStorage to store your authentication token (keeps you logged in). We do not use advertising cookies, tracking cookies, or any third-party analytics cookies. No non-essential cookies means no cookie consent banner is required.

11. Children

The platform is not for anyone under 18. If we discover a user is under 18, their account and data will be deleted immediately. Contact privacy@orbixglobal.com if you believe a child has registered.

12. Changes to This Policy

Material changes will be notified by email at least 15 days before taking effect. The Effective Date above will be updated. Previous versions are available on request at privacy@orbixglobal.com.

13. Grievance Officer

Grievance Officer (mandatory under IT Rules 2021 Rule 3(11))

Name: Madhan Kumar
Designation: Chief Executive Officer
Email: grievance@orbixglobal.com
Address: Gritly Analytics Private Limited, Chennai, Tamil Nadu, India
Acknowledgement: Within 24 hours
Resolution: Within 15 days
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